Terms and Conditions of Use and Contracting

1. Owner details

In compliance with applicable legislation, it is hereby stated that the website www.bioadjustment.com (hereinafter, the “Website”) is owned by:

• Full name: Marta Llordés Serra

• Tax ID (NIF): 78087611N

• Address: Vilamòs (Lleida), Spain

• Contact email: bioadjustment@gmail.com

• Telephone: +34 608 062 449

Hereinafter, the “Owner”.

2. Purpose and scope of application

2.1. These Terms and Conditions (hereinafter, the “Terms”) govern:

• Access to, browsing and use of the Website www.bioadjustment.com.

• The purchase and contracting of services and products offered through the Website (online and in-person classes, trainings, online courses, the book and other products or services related to the BioAdjustment method).

2.2. Access to the Website implies that the person accessing it acquires the status of user (hereinafter, the “User”) and entails full and unreserved acceptance of these Terms. If the User does not agree with them, they must refrain from using the Website and/or from contracting the services.

2.3. The Owner reserves the right to modify these Terms at any time. In such case, the Terms in force at the time of using the Website or contracting the services shall apply.

3. Description of the service – BioAdjustment Method

3.1. BioAdjustment is a body- and emotion-based method created by Marta Llordés Serra, based on postural re-education, breathing and conscious movement. Through exercises, classes, courses and trainings, it aims to:

• Promote the release of physical and emotional blockages.

• Improve posture, body awareness and overall wellbeing.

• Support processes of personal change and integral balance.

3.2. Through the Website, the Owner offers, among others:

• BioAdjustment classes, both online and in person.

• Trainings and online courses aimed at individuals and/or professionals.

• Sale of the BioAdjustment book and other educational materials.

• Information about the method, testimonials and educational content.

3.3. Detailed information about each service or product (content, duration, format, dates, prices, requirements, etc.) will be provided in the corresponding product page or section of the Website.

4. Conditions of access and use of the Website

4.1. Access to the Website is, in general, free of charge, without prejudice to certain services or content that may require payment or prior registration.

4.2. The User undertakes to:

• Use the Website in a lawful and respectful manner and in accordance with these Terms.

• Refrain from carrying out any actions that may damage, disable, overload or impair the Website, or prevent its normal use.

• Refrain from introducing or spreading viruses, malware or any other system that may cause damage to the Owner’s or third parties’ IT systems.

• Refrain from attempting to access restricted areas of the Website without proper authorization.

4.3. If registration is required to access certain services, the User undertakes to:

• Provide truthful, accurate, up-to-date and complete information.

• Maintain the confidentiality of their username and password.

• Immediately notify the Owner of any unauthorized use of their account.

The User shall be responsible for all actions carried out using their access credentials.

5. Services offered and contracting process

5.1. Through the Website, the User may contract services and products (hereinafter, jointly, the “Services”), such as:

• BioAdjustment classes online (live or recorded) and in person.

• Courses, workshops and trainings, online or in person.

• The BioAdjustment book and other educational materials.

5.2. Contracting process

Unless otherwise stated in the product page of the Service, the general contracting process shall be as follows:

1. The User selects the desired Service and accesses the page with detailed information.

2. The User clicks on the purchase or booking button and, where applicable, completes the form with the required data.

3. The User reviews the information, expressly accepts these Terms (and, where applicable, the Privacy Policy) and proceeds to payment using the available methods.

4. Once payment has been successfully completed, the User receives a confirmation of the contract at the email address provided.

5.3. The contract shall be deemed formalized and perfected when the Owner receives confirmation of payment and sends the confirmation email to the User.

6. Prices, payment methods and invoicing

6.1. The prices of the Services are indicated on each individual product or service page. Unless otherwise stated, prices:

• Are expressed in euros (€).

• Include applicable taxes (for example, VAT).

6.2. The Owner reserves the right to change prices at any time. However, Services shall be invoiced at the price in force at the time of contracting.

6.3. Payment methods

The available payment methods will be indicated in each case (for example, credit/debit card, PayPal, bank transfer or other online payment systems). The use of certain external payment platforms may be subject to their own terms and privacy policies.

6.4. The Owner does not store the full payment card details used by Users; such data are processed through secure payment gateways.

6.5. The User may request an invoice, which will be issued with the data provided by the User.

7. Delivery of Services

7.1. In the case of online classes and courses, delivery shall consist of:

• Sending access links, credentials or instructions by email, and/or

• Enabling access to a private area within the Website or an external platform.

7.2. In the case of in-person classes, courses or workshops, the Service will be delivered at the place, date and time indicated on the corresponding product page or in the confirmation communication.

7.3. In the case of the book and other physical products, the delivery time, cost and shipping conditions will be specified at the time of purchase.

8. Right of withdrawal, cancellations and refunds

8.1. Right of withdrawal (consumers)

Where the User has the status of consumer and the applicable legislation so provides, they shall have a period of 14 calendar days from the date of contracting to withdraw from the contract, except for the legally established exceptions (for example, fully performed services, digital content already made accessible, etc.).

Where the Service consists of an online course or digital content to which immediate access is provided after purchase, the User acknowledges that, once full access to the content has been provided, they may lose their right of withdrawal in accordance with applicable law, provided that they have been clearly informed of this before contracting.

8.2. Classes, courses and trainings – Cancellation policy

• Cancellation by the User more than 7 calendar days before the start date:

  • Refund of 100% of the amount paid, or the possibility to change to another date/edition if such option is offered.

• Cancellation by the User between 7 and 3 calendar days before the start:

  • Refund of 50% of the amount paid, or the possibility to change to another date/edition if such option is offered.

• Cancellation less than 3 calendar days before the start or once the course, class or training has begun:

  • No refund shall be due, except in cases of force majeure duly justified and accepted by the Owner.

If the Owner is forced to cancel a course, class or training for reasons beyond the User’s control (for example, minimum number of participants not reached, illness, serious unforeseen circumstances, etc.), the Owner shall offer:

• Rescheduling of the Service to a new date, or

• A full refund of the amount paid, at the User’s choice.

8.3. Book and other physical products

In the case of the book and other physical products, the User shall have, if and as provided by applicable law, a period of 14 calendar days from receipt to exercise their right of withdrawal, provided that the product is in perfect condition, unused and in its original packaging.

Return shipping costs shall be borne by the User, unless the return is due to an error or defect attributable to the Owner.

8.4. To exercise the right of withdrawal or to request a cancellation/refund, the User must contact the Owner by email at bioadjustment@gmail.com, stating their details, the Service contracted and the specific request.

9. Intellectual and industrial property

9.1. All content on the Website, including but not limited to texts, images, graphics, logos, icons, videos, audios, designs, software, as well as the BioAdjustment method, its exercises, educational materials, the book and any other associated resources, are owned by Marta Llordés Serra or by third parties who have authorized their use, and are protected by intellectual and industrial property laws.

9.2. The User undertakes to respect all intellectual and industrial property rights over the Website and its contents. Under no circumstances shall access to the Website imply any waiver, transfer, license or total or partial assignment of such rights.

9.3. The reproduction, distribution, public communication, transformation or any other form of exploitation, in whole or in part, of the content of the Website without the prior, express and written authorization of the Owner is expressly prohibited.

9.4. In the case of courses, trainings, online classes and downloadable materials, the User acquires only a personal and non-transferable right of use. The reproduction, distribution or making such content available to third parties, as well as the transfer or sale of access, the recording or dissemination of sessions without consent, is prohibited.

10. Disclaimer of warranties and liability

10.1. The Owner cannot guarantee the availability, continuity and full functioning of the Website at all times, and shall therefore not be liable, within the limits established by law, for any damages that may arise from:

• Interruptions, failures or disconnections of the Website.

• Computer viruses, attacks or other actions by third parties that affect IT systems, despite reasonable security measures having been adopted.

10.2. Although the Owner will endeavor to provide updated and accurate information, the content of the Website may contain errors, inaccuracies or omissions.

10.3. Wellbeing and health-related content

The Services and content offered through BioAdjustment:

• Do not constitute medical, physiotherapy or psychological treatment and in no case replace the advice or diagnosis of healthcare professionals.

• Do not claim or guarantee the cure of diseases, ailments or pathologies.

The User must always consult a healthcare professional in the event of any physical or emotional issue requiring medical attention. Participation in BioAdjustment classes, courses and trainings is undertaken under the User’s sole responsibility, and the User must assess their own health condition and, where appropriate, consult their doctor before starting any bodywork program.

10.4. The use that the User makes of the information and Services offered through the Website is entirely at their own risk.

11. Links to other websites

11.1. The Website may contain links to third-party pages or websites. The Owner has no control over such sites and therefore accepts no responsibility for their content, operation or any damages that may arise from their use.

11.2. The inclusion of links to third-party sites does not imply any association, relationship, approval or endorsement by the Owner.

12. Data protection and cookies

12.1. The processing of Users’ personal data is governed by the provisions of the Privacy Policy, available at the following link:
Privacy Policy

12.2. The use of data storage and retrieval devices (cookies) is governed by the Cookie Policy, accessible at:
Cookie Policy

13. Applicable law and jurisdiction

13.1. These Terms and Conditions shall be governed by and interpreted in accordance with Spanish law.

13.2. Unless otherwise provided by consumer protection regulations, any dispute that may arise in relation to the Website or the Services shall be submitted to the Courts and Tribunals of Lleida, expressly waiving any other jurisdiction that may correspond.

14. Contact

For any questions or queries relating to these Terms and Conditions, the User may contact the Owner via:

• Email: bioadjustment@gmail.com

• Contact form available on the Website: https://www.bioadjustment.com/contactUs